Returns are accepted within 15 days of delivery date of any full price purchase for STORE CREDIT or EXCHANGE only.  Any worn, washed or used merchandise is not eligible for return. Any promotional or clearance pricing merchandise is FINAL SALE.

Once your item is received and inspected, we will send you an email to notify you that we have received your returned item.  Please allow up to 72 hours upon arrival for your return to be processed.  Returns received throughout weekends or holidays may require additional processing times.

Shoes must be returned in their original box inside of a mailing envelope or shipping box. If there is any damage to the original shoe box, your return may be rejected. 

Click here to start a return.

What is “Free Returns” Coverage?

When you opt-in for coverage at checkout, your return shipping label is included, allowing you to return any item(s) in your order for a store credit or exchange for FREE.

If you decide not to buy return coverage you can still return your items, but you will be responsible for the cost of the return shipping label.

All returns are subject to the guidelines outlined in our Return Policy.